Neiko Web Services, LLC. exists to help our clients maximize their online potential by leveraging the most advanced Internet services and tailoring them to each client's unique needs. Located in South Eastern, Michigan (20 minutes North of Detroit), Neiko Web Services offers a full spectrum of managed solutions, including shared Windows web hosting, E-Commerce hosting, fully managed dedicated servers, reseller services, and web management. Neiko Web Services is currently providing services to thousands of customers in all 50 states and over 80 countries world-wide. Our customer base ranges in size from the basic shared hosting personal user all the way up to million dollar companies.

At Neiko Web Services, our mission is "to provide the same quality of service and support for the personal and small business user that is usually only afforded to the larger companies." Our goal is offer our customers industry-leading managed solutions with personalized customer service and support. If our customers do not succeed and grow, Neiko Web Services cannot succeed and grow.

Why Neiko Web Services?
Our customers appreciate more then our excellent prices and powerful solutions, they also love:

• Toll Free Service: Neiko Web Services' toll-free support center, manned Monday through Friday, 8 AM to 5 PM Eastern Standard Time, provides customers with unlimited access to technical support representatives. While most support issues can be handled online, there are times when you just want to talk to a live person to get the job done.
• Guaranteed Support Resolutions Times: Neiko Web Services also boast an industry first. A guaranteed 24-hour or less personal resolution time to ALL support requests opened with the Support Center Trouble Ticket System. If your ticket is not resolved within 24 hours, you will receive a $10.00 credit to your account. Every ticket you open is time stamped to verify our guaranteed resolution time.
• Innovative Support Methods: Neiko Web Services' Customer Support Program includes toll-free phone support and 24-hour trouble ticket assistance coupled with industry-leading fully interactive support. Integrated within our site, our support services include online manuals, online tracking of support requests, a dynamic knowledge base, and screen-cap driven "How to's" to provide online help for answer-seekers 24 hours a day. It is this custom-developed, proprietary software that allows us to offer our "Guaranteed Resolution Times".
• 100% Customer Satisfaction Guarantee: Neiko Web Services offers a Money Back Guarantee if you are not 100% satisfied with our services. All Neiko Web Services plans have month-to-month options so you won't be locked into any contracts, thus ensuring satisfaction is sustained throughout the use of our services. All of our server packages come loaded and competitively priced starting at $4.95 to make sure you are getting the most for your money.
• 99.99% Network Uptime Guarantee: All our equipment is located in a centralized, fault tolerant, redundant, climate controlled cage that connects directly to the heart of the Internet via multiple tier1 connections. Speed will NEVER be a problem. Our network allows us to automatically reroute traffic away from "Internet Traffic Jams." This means when one part of the Internet slows down your site will not be caught in the bottleneck. Because of this we can offer a 99.99% Network Uptime Guarantee.
• Unmatched Server Reliability: Neiko Web Services provides all of its clients with industry-leading hardware, software and technology. All shared plans are hosted on RAID protected servers to ensure the best available uptime. All servers are limited to no more than 500 web sites. Unlike others who cram 1000s of sites on one server, our servers hosting a small number of domains will have a lower server load, a decrease in disk access time, and an increase in overall speed. All this allows us to meet our 99.9% Server Uptime Guarantee.
• Scaleable Hosting Solutions: All of Neiko's services are scaleable. This means that you can start out with a basic hosting plan and slowly grow into fully managed solutions. With no upgrade fees and pre built-in scalability, your site can grow as your company grows. No need to move from company to company.
• Experience & Financial Stability: Neiko Web Services has been in the web hosting business since early 2001 and we have been profitable from the start. We are privately-owned and were built with no venture capital. All revenue is recycled back into the organization and the fact that we can grow organically, it provides great financial freedom.